General terms and conditions of sale

ARTICLE 1 – SCOPE OF THE GTCS AND PURPOSE​

​

These General Terms and Conditions of Sale (or “GTCS”) apply without restriction or reservation to all sales concluded by Dunes Editions SARL, a limited liability company with a share capital of €5,000, registered in the RCS Paris under the number 890 406 523, whose registered office is located at 1 rue Rossini  – 75009 Paris, represented by its legal representative, duly authorised for the purposes hereof (“the Seller”) to non-professional purchasers (“the Customers” or “the Customer” or “the Purchaser” or “the Purchasers”), wishing to acquire the products offered for sale by the Seller (“the Products”) on the website “dunes-editions.com”(“the Site”).

The Site is an electronic commerce platform, which allows Internet users to acquire products as defined below. The GTCS specify in particular the terms and conditions of ordering, payment, delivery and management of any returns of Products ordered by Customers. The Site and the Products are intended exclusively for individuals and are not for professionals, and are therefore subject to Articles L. 111-1 et seq. of the Consumer Code.

Acceptance of the GTCS is made as soon as the validation of the Order is finalised by the “double click” process as described in Article 4.2 of the GTCS. This acceptance can only be full and complete. Any conditional confirmation will be considered null and void.

These GTCS and the Order summary sent to the Customer form a contractual whole summarising all the agreements between the parties.

By the mere fact of validating the Order, the Purchaser declares to have read, understood, and accepted without reservation the terms of the said Order and the whole of these GTCS.

​

ARTICLE 2 – PRODUCTS AND COMPLIANCE

​

2.1. The Products offered for sale are presented on the Seller’s Site and accompanied by a description containing the essential characteristics of the Product concerned.

2.2. The Products offered by the Seller comply with the applicable standards in France. The elements such as photographs, texts, graphics, as well as any information and features illustrating and/or accompanying the Products are not contractually binding, which the Customer acknowledges.

​

ARTICLE 3 – ORDERS

​

3.1 .Placing the order

Orders are placed in French or in English, in € (Euros). Any Order that can be placed by the Purchaser directly on the Site carries the obligation of payment. For any Order, the Purchaser will bear the costs of telecommunications for accessing the Internet and using the Site. All the necessary steps for placing the Order are indicated on the Site.

During the Order placement, the Purchaser agrees to provide the information requested in the form and assures its truthfulness.

In case of prolonged inactivity during the connection, it is possible that the selection of the Products chosen before such inactivity will no longer be guaranteed. The Purchaser will be invited to resume the Product selection from the beginning.

In application of the provisions of the new Article 1127-1 of the Civil Code, the Purchaser may, before finalising an Order, return to the previous pages and correct and modify the Order and the information provided, before confirming this to indicate acceptance.

The Seller cannot be held liable for typing errors by the Purchaser in the order form. The Purchaser must ensure that he/she has provided accurate and complete information regarding the delivery address (street, building, stairwell, access codes, names and/or intercom numbers, etc.). Any reshipment caused by a lack of precision on the delivery address, will be the responsibility of the Purchaser.

3.2. Order confirmation

The confirmation of the Order is made in accordance with the provisions of the Consumer Code as per “double click” process.

The “double click” process consists of:

– a first click to place the Product in the basket;

– a second click to validate the basket having checked the content of the Order and modified, if necessary, the contents of the basket and the information relating to the payment and delivery of the Order.

It is clearly stated that the validation of the Order requires the Purchaser to pay for the Order immediately. Once the Order has been validated by the Purchaser by “double click”, an email acknowledging receipt of the Order and containing all of this information will then be sent to the Purchaser as soon as possible. The Purchaser must therefore provide a valid e-mail address when completing the fields relating to his/her identity.

Any Order validated by the Purchaser by the “double click” process constitutes an irrevocable acceptance that can only be brought into question within the limits provided for in these GTCS. In particular, all orders imply acceptance of prices and descriptions of products on sale.

The Seller reserves the right to suspend or cancel the execution of any Order and/or delivery, regardless of its nature and level of performance, in the event of non-payment or partial payment of any amount due by the Purchaser, in the event of a payment incident, or in case of fraud or attempted fraud relating to the use of the Site, including on the occasion of previous Orders.

3.3. Pre-Order

Certain Products may be made available for Pre-Order on the Site prior to their official release date.

The Customer may place a Pre-Order, it being specified that he/she acknowledges having read the information regarding the release date at the time of the opening of the Pre-Order phase.

Being solely responsible for the marketing of the Products, the Seller reserves the right to modify this release date at any time.

In the event that some Products are pre-ordered on the Site, the Pre-Order will be paid in the same way as for a conventional order, regardless of the contents of the rest of the basket which may contain other items for a conventional order. Only the delivery will be delayed until the announced release date.

Delivery of the Product will be made a few days after the official release date.

​

ARTICLE 4 – PRICE, AVAILABILITY, AND PAYMENT TERMS

​

4.1 The prices displayed on the Site are shown in € (Euros) including all French taxes (French VAT and other applicable taxes), excluding postage. The shipping costs will be indicated in the Purchaser’s basket before the final validation of the order. Prices are subject to change at any time.

4.2 The Seller may accept orders within the limits of available stocks. It will inform the Purchaser of the availability of Products sold on the Site at the time of confirmation of the order. In case of temporary unavailability of a Product, the Seller will inform the Purchaser of new delivery times. The Purchaser may choose to cancel the order and be refunded in full, or accept delivery at a later date.

An invoice will be issued by the Seller and sent to the Purchaser upon delivery of the Products ordered.

4.3 All Orders are payable in €(Euros) and payment for purchases is made online using a bank card. The Purchaser will be debited the full amount indicated on the summary of the Order on the day of his/her Order. The Purchaser guarantees the Seller that he/she is fully authorised to use the payment card for the payment of his/her Order and that these means of payment legally give access to sufficient funds to cover all costs resulting from his/her Order on the Site. The Seller cannot be held liable for any fraudulent use of the payment method used. The Seller reserves the right to suspend or cancel any orders and/or shipping, whatever its nature and stage of execution, in the event of non-payment of any amount due from the Purchaser, or of any payment incident.

​

The data provided for payment by bank card will be processed in a secure manner. The Seller has no access to these bank details, and does not keep them on its servers: for this reason, these details are systematically requested during any new transaction on the Site.

The Seller reserves the right to refuse to make a delivery or to honour an Order from a Purchaser who has not fully or partially settled a previous Order or for which a settlement dispute is ongoing.

In all cases, the online provision of a bank card number and the final validation of the Order will be proof of the entirety of the said Order in accordance with the new Article 1366 of the Civil Code, and will render the Purchaser liable for the sums committed by the selection of Products appearing on the Order form. This validation will be deemed as signature and express acceptance of all the operations carried out on the Site. The computerised records kept in the computer systems of the Seller and its partners under reasonable security conditions, will be considered as proof of communications, Orders and payments between the Purchaser and the Seller. The archiving of Order Forms and invoices will be processed using a reliable and durable system which allows a true lasting copy of the original in accordance with Article 1379, paragraph 2 of the Civil Code.

​

ARTICLE 5 - DELIVERY

​

5.1 The Seller delivers its Products worldwide. Products will be shipped with the order form, to the delivery address indicated by the Purchaser when ordering.

5.2 The shipping and delivery of orders will be made by the Post Office by registered letter, Chronopost, Colissimo or Colissimo international, according to the rates in force.

5.3 Once the order has been validated, the average delivery time (for the normal or fast delivery option) will be three (3) to five (5) days for metropolitan France, and five (5) to ten (10) days for the rest of the world. The Seller cannot be held liable for a delay in delivery following a disruption of the postal network such as strike, weather, blockage of road networks, rail or air, etc.

5.4 Any anomaly concerning the delivery (product(s) missing compared to the delivery note, product error(s), damaged product(s), etc.) must be reported to the Seller by email (hello@dunes-editions.com) no later than 7 working days after the delivery date. Beyond this deadline, any claim will be rejected.

​

ARTICLE 6 – CUSTOMS DUTIES

​

Any order placed on the Site and delivered outside of France may be subject to taxes and customs duties which may be levied when the package reaches its destination. These customs duties and taxes related to the delivery of a product are the responsibility of the Customer. The Seller is not obliged to check and inform the Customer of customs duties and taxes.

To find out about these, the Seller advises the User to consult the competent authorities of his/her country.